Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

100 Yonge Street
Toronto, ON, M5C 2W1
Canada

Stylish high heels that feel and function like sneakers. Expertly crafted in Brazil and designed by a doctor, dr. Liza shoes will support you from morning till night painlessly.

 

Shipping Info

Shipping & Returns

  • Canadian  Shipping

    FREE SHIPPING ON ALL CANADIAN  ORDERS

    Fast complimentary shipping within Canada. You should receive your dr. Liza pumps  in less than 10 days from the time your place your order.

  • US shipping

Fast $15 flat rate shipping to the United States. You should receive your dr. Liza pumps  in less than 10 days. Please remember that you are responsible for any customs, duties, or taxes required by the destination country. 

  • International Shipping

    We offer several great shipping options around the world. Simply begin the checkout process to display options and pricing to your location with no credit card information required. Please remember that you are responsible for any customs, duties, or taxes required by the destination country in addition to shipping charges. We conveniently offer a flat rate shipping of $40 CDN for international orders.

  • Exchanges

If you would like to exchange your shoes for another size or colour, you may return your product within 30 days of placing your order by sending it back. Please check with us first to ensure we have the size you want in stock. Your shoes must be in original and unworn condition, with the original box in new condition. Your shoes can only be exchanged once. Please ship back to 

 

 dr. Liza - Exchanges

1703 -100 Yonge Street

Toronto, ON M5C 2W1

Canada

If we do not have the size available that you would like to exchange for you can have the amount of your original purchased credited  towards your new order. Please note that this must be done within 30 days of placing your order. 

We do not accept exchanges on international orders and shipments and US exchanges are responsible for shipping, customs and/or duties that are incurred.

  • Returns

If for any reason you are not satisfied with your purchase, you may return your product within 30 days of placing your order by sending it back. Your shoes must be in original and unworn condition, with the original box in new condition. Please ship back to 

 

 dr. Liza - Returns

1703 -100 Yonge Street

Toronto, ON M5C 2W1

Canada

 

Please note that returns are not prepaid, the customer is responsible for return shipping. With sales, discounted orders or shoes that have already been exchanged once, returns are not permitted.

We do not accept returns on US orders, international orders and shipments.

NOTICE:

Please note that for all shipments, we are not responsible for lost or stolen packages. 

dr. Liza shoes is not responsible for duties and fees mandated by customs and can not ship out replacement packages. 

Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, dr. Liza shoes assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks. If this occurs and we have to re-ship your order, you will not be eligible for an exchange.  

We do not accept returns or exchanges on international orders and shipments.


dr. Liza sneaker pump